{"id":13303,"date":"2025-12-08T18:13:41","date_gmt":"2025-12-08T18:13:41","guid":{"rendered":"https:\/\/belezahouse.ma\/?page_id=13303"},"modified":"2025-12-08T18:34:08","modified_gmt":"2025-12-08T18:34:08","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/belezahouse.ma\/en\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\t\t
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Beleza House \u2014 Warranty & Guarantee Policy<\/strong><\/h4>

At Beleza House<\/strong>, we understand that purchasing furniture online requires trust. We want every customer to feel completely confident and reassured when choosing our handcrafted, premium pieces. Every item featured on our website is designed and built to the highest standards, and we guarantee that your order will arrive exactly as shown in our product images and videos.<\/p>

In the extremely rare event that your item arrives and does not match its description, images, or specifications (such as incorrect colour, size, or design), we will happily exchange it for the correct product or offer a full refund.<\/p>

Customer Trust & Transparency<\/strong><\/h4>

Your satisfaction is at the heart of everything we do. We take great pride in our craftsmanship and service quality. To help you make informed decisions, we invite you to read genuine reviews from our valued customers:<\/p>

  • Trustpilot Reviews<\/strong><\/li>
  • Google Reviews<\/strong><\/li><\/ul>

    We also showcase real Beleza House pieces styled in our clients\u2019 homes. Browse transformations and inspiration on our Clients Page<\/strong> or explore real customer reels on Instagram<\/strong>.<\/p>

    Warranty Coverage<\/strong><\/h4>

    Most Beleza House products come with a 1\u20132 year warranty<\/strong>, as indicated on individual product pages. This warranty applies to domestic use only<\/strong> and covers:<\/p>

    What the Warranty Covers<\/strong><\/h4>
    • Structural issues (e.g., loose joints, frame breakage)<\/li>
    • Defects in foam or internal components<\/li><\/ul>

      These are the types of issues that typically appear within the first year of use, and our warranty is designed to ensure they are resolved promptly.<\/p>

      What the Warranty Does Not<\/em> Cover<\/strong><\/h4>
      • Normal wear and tear<\/li>
      • Improper care, misuse, or failure to follow care instructions<\/li>
      • Accidental damage<\/li><\/ul>

        Please note that most manufacturing defects naturally reveal themselves within 6\u201312 months of regular use. Our warranty specifically protects you during this period to ensure any genuine structural or material issues are addressed.<\/p>

        Repairs & Replacement Parts<\/strong><\/h4>

        We understand that accidents can happen. Should your furniture suffer accidental damage outside of warranty coverage, we may be able to offer replacement parts or repair options. Costs will be assessed on a case-by-case basis<\/strong> depending on the item and the parts required.<\/p>

        For assistance, please contact our support team with your order details and photos of the issue.<\/p>

        Samples & Home Visits<\/strong><\/h4>

        We want you to feel fully confident before making a purchase. That\u2019s why we offer:<\/p>

        Fabric Samples<\/strong><\/h4>

        Choose from over 100 premium fabrics that goes with our wide selection of furniture.\u00a0<\/p>

        In-Home Design Visits<\/strong><\/p>

        Available in select regions. Our design team can visit your home with fabric samples and finishing swatches to help you choose the perfect materials for your space.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Beleza House \u2014 Warranty & Guarantee Policy At Beleza House, we understand that purchasing furniture online requires trust. We want every customer to feel completely confident and reassured when choosing our handcrafted, premium pieces. Every item featured on our website is designed and built to the highest standards, and we guarantee that your order will […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13303","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/pages\/13303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/comments?post=13303"}],"version-history":[{"count":13,"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/pages\/13303\/revisions"}],"predecessor-version":[{"id":13316,"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/pages\/13303\/revisions\/13316"}],"wp:attachment":[{"href":"https:\/\/belezahouse.ma\/en\/wp-json\/wp\/v2\/media?parent=13303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}